Privacy information.

This page explains how this website handles information you enter.

Enquiries

When you send an enquiry using the contact or distributor forms, the details you enter (such as your name, email address, phone number, business details and message) are sent securely to Quality Bites and stored so our team can respond to you. We also record the date of your enquiry and basic technical information (your IP address and browser type) to protect the forms from spam and misuse.

We use this information only to deal with your enquiry and any resulting business relationship. It is accessible only to authorised Quality Bites staff and is not sold or shared with third parties for marketing.

Trade accounts

If you register for a trade account we store your business and contact details, addresses and an encrypted (hashed) version of your password so we can review your application and give you access to the trade portal. Signing in sets an essential, secure cookie that keeps you signed in; it is not used for tracking. You can update your details in My Account, and ask us to close the account and delete your data at any time.

Website data

This website does not add advertising trackers or analytics cookies. The hosting service may process technical information, such as IP addresses and request logs, to deliver and secure the website. Access controls provided by the hosting service may use essential cookies.

Other services

Links to the trade ordering portal, maps and other external services take you to separate services with their own privacy arrangements.

Your choices

You can ask us to access, correct or delete the information you have sent us at any time by contacting us using the details below.

Questions

For questions about personal information you send to Quality Bites, contact info@qualitybites.co.uk or write to Quality Bites, Middlemore Lane West, Walsall, WS9 8EA.